Manager, Technical Services

San Diego Community College District

Position Number: 011806

Location: District

Position Type: Classified

The Position:

Under the direction of the Assistant Director of Information Technology, the Manager, Technology Services, manages the day-to-day operations and support activities for the computer data center including minicomputer systems and all ancillary hardware and software supporting the District’s Administrative Enterprise Resource (ERP) applications. Recommend, develop, and administer standards, controls, policies and procedures in support of operations, database administration and systems programming staff.

Applications are currently being accepted for Manager, Technical Services in District’s Information Technology Data Center located on the Miramar College campus. Hours are typically Monday through Friday, 8:00 a.m. – 5:00 p.m. However, selected candidates must be willing to adjust work days/hours as directed based on the department’s needs.

Please note that an employee may be transferred to any site at the option of the Chancellor.

Major Responsibilities:

Qualifications:

Desired Qualifications:

Strong working knowledge of infrastructure support of the Oracle PeopleSoft environment (e.g. PeopleTools, PUM applies, code migrations, tracing, etc.) and Oracle database systems and tools (OEM, RMAN, backup/recovery, etc.).

Knowledge:

Analytical methods.

Applicable information technology systems in assigned area of responsibility.

Budgeting principles.

Computers and applicable software applications.

Customer service principles.

Management and supervisory principles.

Project management principles and practices.

Technological trends.

Skills and Abilities:

Adapt to rapidly changing environments.

Analyze business problems and make recommendations based on findings.

Analyze problems, identify alternative solutions, project consequences of proposed actions, and make recommendations in support of goals.

Analyze processes and make recommendations for improvement.

Communicate effectively through oral and written mediums.

Communicate technical information to a non-technical audience.

Conduct negotiations.

Coordinate activities with other internal departments and/or external agencies.

Design and develop program plans in assigned area of responsibility.

Develop and monitor budgets.

Develop, recommend, implement, and monitor policies, procedures, and work flow.

Diagnose and resolve complex technology issues.

Maintain confidentiality.

Manage projects.

Manage technical staff.

Mediate conflict.

Monitor legal and regulatory changes.

Prepare a variety of reports related to operational activities, including statistical analysis.

Prepare and/or review reports.

Prepare reports.

Provide customer service.

Research, analyze, and apply relevant information to the development of information technology processes and programs.

Utilize computer technology used for communication, data gathering and reporting.

Work with diverse academic, cultural and ethnic backgrounds of community college students and staff.

Licenses:

Pay Information:

Range 16 ($8,130.06- $ 13,003.86) per month based on the current Management Salary Schedule.

Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Management Employees Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit: https://apptrkr.com/3713371

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.