Website Ohlone College
Vice President, Student Services
Ideal Candidate Statement: Ohlone College is seeking a Vice President of Student Services who is an experienced leader laser-focused on student access and success. The candidate believes in continuous quality improvement and is committed to leading in an equitable and culturally competent learning environment. The ideal candidate is a visionary leader who will inspire students, staff, and the community to achieve their goals and realize their potential. The Vice President of Student Services works closely and collaboratively with the Vice President of Academic Affairs as well as other members of the executive team to create a supportive and cohesive and integrated teaching and learning environment for students and staff. The candidate is an innovative and critical thinker who finds creative solutions to issues and problems, applying outstanding interpersonal, written, and oral communication skills.
The ideal Vice President of Student Services at Ohlone College is someone whose leadership style is accessible, approachable, collegial, and highly visible both on campus and in the community, characterized by respect for diverse views and opinions. This seasoned professional fosters cohesion and a sense of working together for the good of the College and is committed to the effective use of technology within student services and administrative environments. The Vice President is an individual who is highly ethical, trustworthy, credible, loyal, and flexible, an effective decision-maker who can delegate responsibility and authority while maintaining stewardship and accountability.
Job Description Summary: The Vice President of Student Services envisions, plans, coordinates, administers and evaluates support programs, services and resources for students. The Vice President provides leadership to managers, faculty and classified staff in all areas of student services. Areas of responsibility include but not limited to:
Student Accessibility Services (SAS)
Extended Opportunities Programs and Services (EOPS)
Student Health Center
International Programs and Services
Student activities and government
Student conduct and discipline
The Vice President is an active participant in college-wide governance committees and provides overall vision for Student Services.
• Serve as the chief advisor to the President on strategic matters related to student services and other key administrative concerns and keeps the President informed at all times.
• Provide direction and leadership to all academic and classified staff assigned to student services functions, programs, operations and activities.
• Formulate, develop, implement and review a broad variety of policies, standards and outcomes to assure that students are afforded optimum support services while pursuing academic and vocational fields of study.
• Serve as a member of the President/Superintendent’s executive team and participate in establishing and achieving institutional goals in accordance with the District’s strategic plan.
• Assure optimum services to students in all areas of student life, including enrollment services, counseling, financial aid, student government and activities, health center, Student Accessibility Services (SAS), Extended Opportunities Programs and Services (EOPS), Transfer Center, Assessment, International Programs and Services, and other assigned areas.
• In a quality and service-oriented environment, supervise and evaluate the performance of administrators and supervisors responsible for administration and implementation of student support services; promote an environment of trust, cooperation and mutual effort to foster the success and achievement of students.
• Confer with District administrators and others regarding management issues involving student services and programs of the District including the Student Equity and Achievement Plan recommendations for new or revised policies and procedures in order to assure that all areas of student services interface effectively and are appropriately integrated with the instructional program.
• Work closely with academic staff to develop, modify and enhance student services; review and evaluate existing programs and promote expansion of services to meet the diverse needs of Ohlone College students including new, transfer, re-entry and students transitioning from high school to college.
• Serve as the President/Superintendent’s designee for student code of conduct and discipline and related policies; promote the resolution of disciplinary issues through the District’s internal process; assure the fair, consistent and objective enforcement of policies, procedures and regulations governing student conduct.
• Represent the District to local, state and federal governmental bodies and agencies involved in providing benefits, resources, services and programs for community college students; when requested, represent the District to the community including other educational institutions, business interests and service organizations.
• Assure compliance with all applicable laws, regulations, codes, rules, and restrictions related to assigned student support services, programs and activities; assure that the highest legal and ethical standards are maintained and clearly communicated to subordinate personnel.
• Review and evaluate effectiveness of key personnel, programs and services; assure development and implementation of supplemental programs and services which are efficient, effective and responsive to the needs of students; recommend operational changes and improvements as appropriate.
• Direct the efforts and activities of assigned committees, task forces and work groups; delegate responsibility to subordinates for representing the District’s interests in the local community and at state or national meetings; review and evaluate information, factual summaries and recommendations from work groups and team leaders.
• Work collaboratively with IT Services in adopting and using systems and tools to effectively and efficiently improve processes and procedures affecting the delivery of student services and other related programs.
• Work collaboratively with the Vice President of Academic Affairs in developing the college catalog and schedule of classes and direct planning for college graduation ceremonies.
• Perform other duties as assigned by the President/Superintendent.
Knowledge, Skills, and Abilities: KNOWLEDGE OF:
• Planning, organization and direction of a student services department
• Financial aid process, procedures and requirements
• Student enrollment processes
• Legal requirements regarding student records and discipline
• Relational databases and impact on student services
• Student development, applied human development teaching and learning theory
• Participatory governance process and procedures
• Budget preparation and control
• Principles and practices of administration, supervision and training
• Applicable laws, codes, regulations, policies and procedures, including the California Education Code
• Operation of a computer and assigned software
• Identify and assess student needs
• Assign and deploy resources to accomplish Department goals and objectives
• Use Interpersonal skills using tact, patience and courtesy
• Integrate technology into applicable programs
• Assure institutional compliance with federal and state mandates
• Supervise and evaluate the performance of assigned staff
• Communicate effectively both orally and in writing
• Interpret, apply and explain rules, regulations, policies and procedures
• Establish and maintain cooperative and effective working relationships with others
• Operate a computer and assigned office equipment
• Analyze situations accurately and adopt an effective course of action
• Meet schedules and time lines
• Work independently with little direction
• Plan, organize and lead work
• Prepare comprehensive narrative and statistical reports
• Direct the maintenance of a variety of reports, records and files related to assigned activities
Education and Experience: Minimum Qualifications (Title 5 Section 53420 – Minimum Qualifications for Educational Administrators)
A Master’s Degree;ANDFive (5) years of increasingly responsible experience in student services, preferably at the community colleges, with at least three (3) years of experience at either the vice president or dean supervisory level;ANDCommitment to community college goals/objectives of being an equity-based and anti-racist institution and providing quality programs and services for culturally, socio-economically, ethnically, and academically diverse students and students with disabilities; personal qualities to work effectively and with sensitivity in a multicultural environment; awareness of and commitment to the needs of non-traditional and/or re-entry students with diverse abilities and interests;ANDMust have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.
Preferred Qualifications: Possession of a Ph.D. or Ed.D. from an accredited college or university.
Range 237 – Management Salary Schedule ($208,168 – $265,684 Annually)
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a Center in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Center is located near Interstate 880 and emphasizes programs in health, environment, and technology.
EEO Statement Summary:
Ohlone College does not discriminate on the basis of race, gender, ethnicity, sexual orientation, religion, national origin, age, disability, or disabled veteran status in providing educational services and programs, or in the employment process, pursuant to Federal and State statutes and regulations pertaining to unlawful discrimination.
Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis and proof of vaccination from COVID-19. In addition, you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.
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