Human Resources Operations Manager – Classified Personnel

  • Other Administrative Postion
  • Kentfield, CA
  • July 9, 2024

Website College of Marin

Salary: See Position Description
Location: Kentfield & Indian Valley (Novato) – In Person, CA
Job Type: Full-time
Job Number: 2012-00669
Department: Human Resources
Opening Date: 12/01/2023
Closing Date:Continuous


PRIORITY SCREENING DATE: Extended to February 5, 2024
Open Until Filled

Please be sure to review the Required Application Documents section below to ensure that you are attaching everything required. All application materials must be received by the Priority Screening Date in order to be considered during the initial screening. Incomplete applications will not be accepted. Applications received after this date may be considered thereafter at the discretion of the College until the position is filled. The initial screening will begin after the Priority Screening Date, and applicants will be notified of their status, either way, thereafter. Applicants selected to interview will be contacted to schedule an interview appointment with the screening committee. Candidates moved forward by the committee may be invited to campus for a final interview process. Regrettably, College of Marin is not able to offer reimbursement for travel or relocation at this time.

This position performs its duties on both the Kentfield and Indian Valley (Novato) campuses, so if not already residing within the Bay Area, the successful candidate must be willing to relocate.

Applicants should be prepared that, if selected to interview for a position at the College, interviews may be held in person or remotely, depending on the District’s needs.


About the Position:
The incumbent has responsibility for the Human Resources operations functions of the District and provides technical and administrative direction including three (3) or more core functions listed below to subordinate professionals and clerical/technical staff. The primary functions of this position will include Employee & Labor Relations, Policy & Procedure, Classification & Compensation, Recruitment & Employment, as well as other duties as assigned. Please note that functions are subject to change based on operational needs. 

Diversity Statement:
College of Marin strives to embrace diversity in all forms: it strives to be an inclusive community that fosters an open, enlightened and productive environment and demonstrates sensitivity to and respect for a diverse population.

COM serves a county population of approximately 250,000 residents. Based on Fall 2023 credit enrollment data, the diversity of students at the college includes greater representation than the county with regards to enrollment by Hispanic/Latinx (34% of enrollment), Asian (6%), Black/African American (3%), White (47%), and Multi-racial (7%) students.
The high-quality education and training at the College are made possible by its faculty and staff who are committed to excellence. As of Fall 2023, COM’s workforce includes Hispanic/Latinx (13%), Asian (7%), Black/African American (3%), White (53%), and Multi-racial (3%) employees.

College of Marin does not discriminate in employment on the basis of, or perception of, race, ethnic group identification, ancestry, color, religion, age, sex, national origin, sexual orientation, physical disability, mental disability, gender, gender identity, gender expression, marital status, medical condition, pregnancy, genetic information, family and medical care leave, military or veteran status, or prior record of arrest or conviction, and is subject to Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as amended, Civil Rights Act of 1991, Americans with Disabilities Act of 1990, and Section 504 of the Rehabilitation Act of 1973. In accordance with Executive order 11246 (as amended), the College of Marin is an Equal Opportunity Employer.

Purpose Statement:
Under direction of the Executive Director of Human Resources: manages, plans, organizes, directs, and coordinates comprehensive human resources programs for administrative, academic, and classified employees of the District, including classification and compensation, employee and labor relations, recruitment and employment, training and professional development; Title IX Compliance, Unlawful Discrimination & Harassment, and policies and procedures; provides professional assistance and guidance to District’s administrators on human resources, employee and labor relations matters for compliance with federal and state laws, codes, Governing Board, District policies and procedures and collective bargaining agreements. Provides direct supervision over assigned professional and administrative support staff.

Distinguishing Characteristics:
The Human Resources Operations Manager is distinguished from other human resources classifications by its full program management authority and supervisory authority over assigned classified staff. The incumbent has responsibility for the human resources operations functions of the District and provides technical and administrative direction including three (3) or more core functions listed below to subordinate professionals and clerical/technical staff.

Essential Functions

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Essential functions may include, but are not limited to, the following:

Classification & Compensation

  • Oversee and coordinate job audits, reclassification request analyses of individual positions, classes, and series of classes; prepare and revise class specifications; conduct compensation studies, analyze data and make recommendations.
  • Manage and oversee the development of reports, responses, or resolutions for Governing Board, Cabinet, District management, collective bargaining, and public service requests; respond to formal or informal surveys regarding salaries, benefits, classifications, etc.
  • Consult with managers and supervisors on reorganization plans.
  • Provide support for department reorganizations including job evaluations, assessing potential compensation impact, providing compensation change recommendations, etc.

Employee & Labor Relations

  • Participate in collective bargaining activities by serving on District negotiating teams or as a subject matter expert, assisting in the investigation and processing of grievances and complaints.
  • Work effectively with all levels of District administrators, union representatives, counsel, employees, and external organizations on human resources issues.
  • Oversee the investigation of disciplinary actions and prepare reports and recommendations for action; coordinate and monitor the employee evaluation process as assigned.
  • Advise managers and supervisors in the appropriate management of personnel policy and contract implementation; monitor and review in-progress management actions and provide guidance on informal counseling on work issues; prepare documentation and approve improvement plans.
  • Ensure documentation of performance deficiencies; recommend performance or disciplinary action in accordance with policy or contracts; direct corrections where actions have been taken to ensure compliance with applicable codes and regulations, policy and contracts; consult with Executive Director on escalated matters to mitigate risk to the District.

Training and Professional Development

  • Coordinate employer-mandated training programs, provide recommendations for management, supervisory and confidential employees and identify training needs through the use of formal needs assessments and surveys to support District-wide training programs.
  • Coordinate annual training calendar and new employee orientation program; serve on Professional Development Committee; coordinate in-service training for District personnel.
  • Provide training for on-boarding of new employees on District policies and procedures.
  • Participate in shared governance through active contributions to planning and program committees, and task forces; prepare required information and attend meetings, document and report on outcomes; attend monthly Open Forums, and Board meetings.

Title IX Compliance, Unlawful Discrimination & Harassment 

  • Support the District Title IX Coordinator to ensure compliance with state and federal laws.
  • Provide ongoing assistance and coordination regarding Title IX requirements, grievance issues, and compliance programs.
  • Investigate alleged discrimination and/or harassment, interview complainants, respondents, and witnesses; obtain and review documents and other relevant materials from complainant and /or respondent; write investigation reports.
  • Coordinate complaints of unlawful discrimination and harassment; identify and address any systematic problems that arise during the review of complaints.

Recruitment and Employment

  • Assist in managing the District’s equal employment opportunity and diversity outreach efforts.
  • Attend and coordinate participation in job fairs and various recruitment events.
  • Participate in the development of goals and objectives to ensure compliance with established policies and procedures related to EEO and recruitment and employment practices.
  • Assist the District Equal Opportunity Advisory Committee in conducting analysis, development and recommendations of programs, workshops and EEO planning activities;
  • May provide analysis, expertise, and recommendations for improving staffing operations for the recruiting function.

Policy and Procedure

  • Develop and implement policies and procedures, employment laws and regulations, and interpret and administer collective bargaining agreements.
  • Serve as Human Resources liaison with College faculty and staff for District policies and procedures that affect Human Resources areas, including Chapters 3 and 7 of the Board Policies and Administrative Procedures.

Other Duties:

  • Serve as a trainer, mentor and lead to human resources staff.
  • Travel to various District and community sites in the carrying out of functions.
  • Perform related duties as assigned.

Requirements & Desirables


  1. Bachelor’s degree in a related field or equivalent; and
  2. Five (5) years of increasingly responsible human resources program experience, including two (2) years of supervisory responsibility.
  3. Experience in Title IX Compliance, Unlawful Discrimination & Harassment, recruitment/employment, or an equivalent combination of training and experience.
  4. A valid California driver’s license or eligibility to obtain upon hire.
  5. Demonstrated ability to maintain confidentiality at all times, handle sensitive personnel matters, and respond to employee and public personnel inquiries with sensitivity, tact and diplomacy.
  6. Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.


  • PHR, SPHR, SHRM-CP, SHRM-SCP Certification.
  • Experience working in an environment that requires handling of sensitive and confidential information with discretion, tact, and diplomacy.
  • Three (3) years of experience performing classification and compensation studies.
  • Functional lead or implementation experience with Banner, Oracle/PeopleSoft, or similar Enterprise Resource Planning (ERP) system.

A valid California driver’s license.

KNOWLEDGE, SKILLS & ABILITIES: (Desirable Attributes & Skills)


  • Principles, policies and practices of personnel administration as it relates to wage and salary administration, employee/labor relations, classification and compensation, state and federal laws such as ADA, EEO and Title IX;
  • California Education Code and Title 5, departmental budget administration, supervision, training, employee and organizational development, recruitment/selection, position classification, leadership, team building, motivation and conflict resolution;
  • Business report writing;
  • Pertinent local, state and federal laws, rules and regulations;
  • Modern office equipment and procedures, including use of a variety of software applications.


  • Analyzing and troubleshooting difficult situations accurately and adopting effective courses of action;
  • Problem-solving, conflict resolution and negotiations;
  • Planning, organizing, scheduling, assigning and reviewing the work of others;
  • Selecting, training, instructing, appraising, counseling and motivating assigned staff;
  • Maintaining records, preparing reports and correspondence, including regulatory reports and records;
  • Communicating clearly and concisely, both verbally and in writing and ensuring accuracy in all documents, reports and correspondence;
  • Interpreting and applying applicable federal, state, local and District rules, regulations, policies, procedures and contracts;
  • Evaluating and developing procedures, standards and methods for personnel/payroll functions;
  • Establishing and maintaining constructive relationships in the course of working with others;
  • Preparing and managing work plans and projects to deadlines and established budgets;
  • Reading, interpreting and presenting data verbally and in writing in an organized, clear and easily-understood manner;
  • Analyzing and identifying trends in data and applying findings to future human resources program developments and practices;
  • Exercising sound, independent judgment within general policy guidelines;
  • Maintaining confidentiality and exercising discretion;
  • Maintaining sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds in a community college setting.


  • Manage the work of technical/professional and clerical staff performing wage and salary administration, employment services, human resources automated systems, benefits, leave administration, workers’ compensation and employee relations tasks;
  • Effectively train and evaluate staff;
  • Prepare and administer a departmental budget;
  • Apply collaborative work strategies and gain the cooperation of employees at all levels of the organization;
  • Analyze issues and develop alternative solutions;
  • Prepare comprehensive written reports with recommendations;
  • Make oral presentations to a variety of audiences on human resources related topics;
  • Interpret, advise and implement collective bargaining agreements and applicable District policies and procedures, state and federal laws, rules and regulations;
  • Accurately explain and implement pertinent District and departmental policies, procedures, laws and rules;
  • Write clear, concise, complex reports, memoranda, policies and letters and prepare them using a personal computer and appropriate software;
  • Develop comprehensive plans independently;
  • Complete multi-faceted projects, activities and/or functions with good attention to detail;
  • Meet with all levels of employees to discuss and resolve problems tactfully, courteously and effectively;
  • Establish and maintain good working relationships with department heads and other District and departmental employees and with personnel from other governmental agencies and organizations;
  • Oversee and conduct organizational, procedural and statistical research studies, and analyze and prepare comprehensive reports and recommendations.

Prior to employment, the selected candidate will be required to complete the following:

  1. In accordance with Federal Law all employees must provide proof of eligibility to work in the United States.
  2. Criminal Justice/Fingerprint Clearance.
  3. California Education Code, Section 87408.6 requires persons employed by a community college in an academic or classified position to submit to a TB risk assessment developed by CDPH and CTCA and, if risk factors are present, an examination to determine that he or she is free of infectious TB; initially upon hire and every four years thereafter.
  4. DISASTER SERVICE WORKERS:  All Marin Community College District (MCCD) employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the MCCD requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. For more information, please see the MCCD Emergency Operations Plan.
  5. Candidates applying for positions with the Marin Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

REQUIRED APPLICATION DOCUMENTSThe following documents must be attached to your application in order to render it complete. Use the Attachment Type indicated in parentheses when making your attachments.

  1. Cover Letter describing your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this job posting. (cover letter)
  2. Resume (resume)
  3. Transcript conferring Bachelor’s degree or showing whatever coursework you have completed and are using as the basis for your application as described in Requirement #1, above, if applicable. (transcript)
  4. STATEMENT: Please provide a response to the following prompt (one page maximum):  College of Marin’s commitment to educational excellence is rooted in providing equitable opportunities and fostering success for all members of our diverse community. Practices and outcomes related to diversity and inclusion are vital measures of institutional excellence. How have you approached understanding the point of view of colleagues from diverse backgrounds? How would you contribute to College of Marin’s effort of enhancing diversity in a meaningful way?

Supplemental & Salary Information

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to talk or hear, in person, via video conferencing, and by telephone; sit, walk and stand; use hands, touch, handle, feel or operate objects, tools or controls; reach with hands and arms; and perform repetitive movements of hands or wrists. The employee is frequently required to lift up to 10 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and verbal communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; use math and mathematical reasoning; observe and interpret people and situations; learn and apply new information and skills; perform highly detailed work; work on multiple, concurrent tasks with frequent interruptions and under intensive deadlines.

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption and to intermittent exposure to individuals acting in a disagreeable fashion. This position requires occasional travel to, and work at, multiple local sites and the District Office. Position also requires evening and weekend hours.

The Human Resources Operations Manager is a classified administrative position, in compliance with all applicable sections of the California Education Code. Classified administrative employees are also members of the California Public Employees Retirement System (CalPERS), to which the member contributes up to 8% their reportable compensation on a monthly basis.

FLSA Status:  Exempt
Salary Grade:  Management Level 3
Full Salary Range: $131,016- $166,116 annually
Starting Salary Range:  $131,016 to $140,220 annually (Step 1 to Step 3). Background and experience will determine placement. Normal entering step is Step 1.

Please refer to the Management Salary Schedule on our Human Resources web site for detailed information.

HEALTH, WELFARE and FRINGE BENEFITS (for posting only, not class spec)
Marin Community College District (MCCD) offers a generous suite of health, welfare, and fringe benefits for benefit-eligible full-time Classified Administrators, including:

  • Medical Insurance:  MCCD contributes up to $32,400 annually toward the employee’s and eligible dependents’ medical premium and offers six plan options through Kaiser and Blue Shield.
  • Dental Insurance:  Delta Dental coverage for employee and dependents (premium paid by MCCD).
  • Vision Insurance:  VSP coverage for employee and dependents (premium paid by MCCD).
  • Sick Leave:  Accrues on an annual rate of 10 days per year; possible additional sick leave is accruable for work assigned during intersession.
  • Retirement Pension Plan (CalPERS):  MCCD contributes 26.68% of employee’s creditable earnings to CalPERS on a monthly basis (2023/2024). Vested after five (5) years. Mandatory employee contribution for 2023/2024 is 7% – 8%depending on original date of membership and prior membership status.
  • Voluntary Retirement Savings Plans:  Additional tax-advantaged 403(b) or 457(b) retirement savings plans are also offered.
  • Basic Life & AD&D Insurance:  $50,000 (premium paid by MCCD)
  • Voluntary Life Insurance: Coverage for employee, spouse and/or child(ren) (employee-paid)
  • Long-Term Disability: (premium paid by MCCD)
  • Short-Term Disability: (premium paid by MCCD)
  • Voluntary AD&D Insurance:  Coverage for employee, spouse and/or child(ren) (employee-paid)
  • Other Employee-Paid Benefits:  Flexible Spending Accounts (FSAs); optional indemnity plans; pet insurance; Employee Assistance Program (EAP).

Benefits Available through Selected Medical Plan (no cost to employee):
KEY:  ALL = All members eligible; BS = Blue Shield members eligible; KA = Kaiser members eligible

  • 24/7 Helpline through the Employee Assistance Program (ALL)
  • Expert Medical Opinions through Teladoc (ALL)
  • 24/7 Physician Access through MD Live (BS)
  • Generic Medications through Costco (BS)
  • Enhanced Cancer Benefit through Contigo Health (BS)
  • Hip, Knee, and Spine Surgical Benefit through Carrum Health (BS)
  • Personal Health Coaching through Vida Health (BS)
  • Physical Therapy for Back and Joint Pain (BS)
  • Discounts for Gym memberships, Hearing Aids and LASIK Eye Surgery (BS)
  • ClassPass: Kaiser Permanente has teamed up with fitness industry leader ClassPass to make it easier for employees to exercise from the comfort of their homes (KA).

For more information regarding MCCD’s comprehensive benefit plans, please see our Marin Community College District 2023/2024 Employee Benefit Guide

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